Last updated: 2026-06-01
For any question about the app — bugs, feature requests, subscription help, or general feedback — please email hello@spatialize.dev. We aim to respond within 48 hours during weekdays.
The app uses your device's location services. To get the best accuracy:
Yes. All core surveying functionality — GPS tracking, photo capture, feature creation, GeoPackage export — works completely offline. The only features that require connectivity are map tile loading (you can pre-download tiles for offline use) and subscription verification (the app caches your subscription state for 7 days of offline grace).
New subscribers may be eligible for a 14-day free trial. Trial eligibility is determined by the platform store (Google Play / Apple App Store), not by us. The trial gives full access to all Pro features. You can cancel anytime before the trial ends to avoid being charged. After cancellation, you keep access until the trial period would have ended.
From a survey session, tap the share / export icon → choose GeoPackage (single .gpkg file) or ZIP (GeoPackage + external video files). The exported file is saved to your device's standard share menu so you can email it, AirDrop, or upload to cloud storage. GeoPackage opens directly in QGIS and other standard GIS tools.
See our Privacy Policy for full details. In short: we do not run a backend, do not collect your survey data, and the only network requests are for map tiles (to OpenStreetMap) and subscription verification (to Google Play / Apple App Store).